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When Will I Receive My Order?
We deliver with www.dhl.com and deliveries are according to the DHL schedule and conditions in you area.

Deliveries are scheduled Monday through Friday during normal business hours, except local holidays.
Please bear in mind that for your own security, there might be a verification of the payment card data before shipping your order. This normally requires less than 24 hours, but delivery times may be subject to delay by consequence.

How Much Does Delivery Cost?
Cost are based on DHL charge agreement with FIOR and also on the weight and volume of the item. The actual cost will be indicated on you online transaction explicitly.

Does fiorshoescy.com Online Deliver To P.O. Boxes addresses?
To protect your purchase, we are unable to deliver any orders to P.O. Boxes addresses. Please provide a suitable shipping address where we can ensure delivery and where someone can sign for your order.

Does fiorshoescy Online Ship To Multiple Addresses?
We do not ship to multiple addresses with a single order placed online. Please place the orders for each address separately.

Will You Notify Me When You Ship My Order?
When we dispatch your order, we will send you a confirmation email with the tracking number that you will be able to use on the DHL website (dhl.com) to check the status of your order at any time during the delivery process.
It can take up to 12 hours for the tracking number to be activated from the moment you receive the shipping confirmation email. The shipping confirmation email will also contain the invoice of your order, and it is also the moment in which your credit card has been debited.

Can I Track My Order?
Yes, once your order has been dispatched we will send you a confirmation email with a DHL tracking number that you can use to check the status of your order at any time. Please bear in mind it can take up to 12 hours from the receipt of that email for the tracking information to be available.

Which Carrier Do You Use?
We deliver with www.dhl.com . They deliver Monday to Friday during normal working hours.